Privacy Policy

Introduction

Welcome to https://expert-removals-dublin.promoveco.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our commitment to transparency and responsible data handling practices, in compliance with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Data Protection Act (UCPA), Connecticut’s Connecticut Transparency and Accountability for Data Protection Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://expert-removals-dublin.promoveco.com
Any mobile applications or software we offer
All services and products provided under our brand
Interactions on social media platforms linked to our official accounts

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy covers various user interactions, such as:

Creating and managing an account on our platform
Making purchases or transactions using our services
Subscribing to newsletters or promotional emails
Communicating with our customer support team
Providing feedback or participating in surveys
Accessing and interacting with our social media accounts

Personal Data Collection

We collect several types of personal data, including:

Account Information: Details related to your user account creation, such as username, email address, and password (hashed and salted for security).
Payment Information: Transaction details required for processing payments, including cardholder name, card number, expiration dates, and CVV codes.
Financial Information: Banking information used for financial transactions, ensuring secure storage in compliance with PCI DSS standards.
Purchase Information: Details about products or services purchased, including order history, quantities, and shipping addresses.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device type, operating system, and browser information.
Location Data: Geolocation data provided when you access our services, used for location-based services and analytics (with user consent).
Feedback and Reviews: Personal insights, comments, or ratings you share with us, helping to improve our services.
Social Media Information: Publicly available data from social media platforms when you choose to connect your accounts for seamless access.
Product Information: Data related to products you view, search for, or purchase on our website, including preferences and customization options.

We collect this data through various means: user input forms, online interactions, browser cookies, server logs, and third-party service providers.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve different purposes:

Strictly Necessary: These ensure basic functions of our website, such as login sessions and navigation.
Preference: Customizing user preferences, language settings, and ad personalization.
Analytics: Tracking website usage and gathering aggregate data for performance evaluation and optimization.

Users have control over non-essential cookies through our Cookie Manager, allowing you to manage your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data. This process ensures that your information is not retained beyond its intended use.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access to your data and its processing details
Correction or rectification of inaccurate data
Erasure (right to be forgotten) under specific circumstances
Restriction or objection to the processing of your data
Data portability, allowing you to move or copy your data
The right to withdraw consent for data processing at any time

To exercise these rights or have any data-related queries, please reach out to our privacy team via email at [email protected] or through postal mail to the address provided on our website.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have any questions, please contact us:

Email: [email protected]
Postal Mail: [Privacy Team Address], Expert Removals Dublin, [City/State/ZIP]